We are a small team with a dedicated phone line and email address. We make it our aim to get to know each Group’s specific needs.
DISCOUNTS AND NO BOOKING FEES
We offer Group discounts on most shows including many Friday and Saturday evenings. Groups never pay any booking fees when booking with us on 0131 529 6005.
RESERVE TICKETS AND CONFIRM YOUR NUMBERS LATER
With nothing to pay up front, we can reserve tickets for you until 10 weeks before the show (may vary for some shows). We appreciate it isn’t always possible to know exactly how many tickets you will need, especially for a show so far in advance - you can make any amendments to your numbers before you pay for the tickets.
We can provide you with a seating plan so you can see exactly where your Group will be sitting in the auditorium. We generally create these for larger Groups but if you feel your Group would benefit from one, we will happily send one to you, just let us know when you are confirming your numbers.
To avoid queueing during the interval, Groups can pre-order their ice-creams. Payment can be made by cash or credit/debit card prior to the show, on the day of the performance.
FREE ROOM HIRE
To make your night extra special, why not reserve an area at the theatre free of charge where your group can meet for drinks either pre-show or during the interval. Call Customer Services on 0131 662 8092 to reserve space.
PUBLICITY MATERIAL TO HAND OUT TO YOUR GROUP
Let your Group members know what to expect. We can send you promotional materials for shows including flyers and posters.
INVITATIONS TO EXCLUSIVE GROUPS EVENTS
When making a Group booking with us, sign up for our Groups quarterly e-newsletter and recieve information about new shows, Groups offers, and invitations to exclusive events to thank you for your continued support.
Payment for Group bookings can be made by phone, at the counter or by post. We accept most major Credit and Debit Cards, Theatre Tokens (not redeemable over the phone) and Cheque payments (made payable to the Festival City Theatres Trust). As standard policy, we require 10 working days for all cheque payments to clear before issuing tickets. If posting a cheque please write your booking reference number on the back. We do not generally accept cash for payment of group bookings. If this is the only form of payment you have as an option, please call our Group Sales department on 0131 529 6005.